We aim to provide the best possible service to all our customers. That’s why we created the SMC Way, a code of practice for all our technicians to follow and abide by while your car is in our care.
This means we will:
Treat your vehicle with care and always fit a protective seat cover
Ensure your vehicle is inspected by a trained and qualified member of staff
Examine the vehicle with you and give an honest appraisal of the work required and all findings will be documented
Make recommendations based on our inspections, knowledge, experience and your usage factors, but always with what’s best for you in mind
Provide a quotation including all associated charges before any work commences
Inform you immediately of any complications or delays
Ensure all work is Quality Checked by a trained and qualified staff member
Where possible, show you all work that has been carried out
Retain all parts removed for your inspection should you wish to do so.
Sometimes when a part is nearing the end of its life, it can be a matter of judgement as to whether that part should be replaced now or left a little longer. We will explain the options as clearly as we can, please feel free to seek a second opinion if you are unsure what to do. If at any point you have any queries concerning anything we say or do, please tell us.
SMC is fast fit center in the country. Our center is also open 7-days-a-week so we’re always there when you need us most. We’re investing heavily in our new-look center boasting state-of-the-art workshop equipment and improved amenities while you wait.
Our SMC center offer advanced vehicle repairs above and beyond our regular fast-fit products and services. Our center employ master technicians who are trained to the highest level recognized by the Automotive Technician Accreditation which means they can handle the most complex electrical and mechanical repair work.
At SMC we can carry out advanced diagnosis and repair on issues including:
Timing belt changes
Electrical faults and repairs
Diagnostic systems and ECU fault codes
Advanced brake repairs
Vehicle sensor issues
Ignition system problems
SMC centers are fitted out with advanced tools and equipment including scissor lifts which allow us to service even the largest SUVs and light commercial vehicles.